Terms & conditions

Welcome to Forex. By using our website (www.forex-ae.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • This website is owned and operated by Forex (referred to as “we,” “our,” or “us”).

  • By accessing our site or making a purchase, you confirm that you are at least 18 years old and agree to be bound by these Terms & Conditions.

2. Products & Orders

  • All products are displayed with accurate descriptions and pricing.

  • We reserve the right to refuse or cancel an order if the product is unavailable, incorrectly listed, or in case of fraud concerns.

  • Orders are confirmed once payment has been successfully processed.

3. Pricing & Payment

  • All prices are listed in AED (United Arab Emirates Dirham) unless otherwise stated.

  • Payment can be made using the methods shown at checkout.

  • We do not store or share payment details.

4. Shipping & Delivery

  • We deliver across the UAE. Estimated delivery times are shown at checkout.

  • Delays may occur due to high demand, courier delays, or unforeseen circumstances.

  • Risk of loss passes to the customer once the order is delivered to the shipping address provided.

5. Returns & Refunds

  • Customers may request a return or refund in line with our Refund Policy.

  • Items must be unused, in their original packaging, and returned within 14 days of delivery.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Certain products (e.g., electronics or custom items) may not be eligible for return.

6. Privacy

  • Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Product installation and use are the responsibility of the customer. Please follow instructions carefully.

8. Changes to Terms

  • We may update these Terms & Conditions at any time. Updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📧 info@forex-ae.com
📍 Abu Dhabi, UAE